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Legal Conditions

The company's Web site Ibiza lo Mas scp "www.ibizalomas.com" is a website where visitors can search for properties available for rent.

Ibiza lo Mas has none of the properties listed on their website.

Therefore the purpose of Ibiza lo Mas is to provide visitors who wish to rent a property in finding suitable accommodation for your vacation and enter into an agreement with the owners of that property, so the Ibiza lo Mas is not responsible for the actions of either parties or the consequences thereof.

When booking the property, the following Terms and Conditions shall take effect and govern the lease of accommodation season signed by you as a "tenant" and the owner of the villa as an "owner", we act as a "mediator"

Ibiza lo Mas is not responsible for the content of external websites to which links exist. In particular it Ibiza lo mas but not guarantee that these contents are true, fulfill a specific purpose or may serve that purpose.

RENTAL PERIODS

Check in: from 17.00 h. and 19.00 h. Departure time: from 8.00 pm. and 10.00 h. If you do not arrive as scheduled in the rent, for any reason, must report to Ibiza lo mas as soon as possible or you will lose your reservation. Each stay that is interrupted for any reason will not  lead to a refund of rent.

START OF DATA SECURITY

Ibiza lo mas is committed to fulfilling its obligation of secrecy of personal data and its duty to protect them and take all necessary technical and organizational measures to ensure personal data security and avoid its alteration, loss, or unauthorized access, given the state of technology, the nature of the data stored and the risks it is exposed, whether from human action or in Title VIII of Royal Decree 1720/2007 of 21 December, which approves the Regulation implementing Law 15/1999 of December 13, Protection of Personal Data General

CLEANING THE HOUSE

The house must be clean as you will find it at your arrival. We invite you to be especially attentive to this point when you arrive. If this clause is not respected, a sum of 150 euros will be deducted. Some properties comprise one or more days cleaning in their rental rates.

CANCELLATION

Cancellation penalty

- If you cancel more than 45 days prior to its entry into the villa: Cancellation fees will be 30%

- Between 45 and 30 days before entering the village: the cancellation charges will equal 50% of the amount of your income.

- From 30 days to the date of entry into the house: 100% of the amount of "rent

CLAIM

If you wish to complain about the essential qualities of your income, you must notify us by telephone within 72 hours of arrival, if you want this claim to be taken into account, should be followed by a letter sent  with RA within 4 days of arrival. After this time, (6 days at the most)  no complaints will be taken into account. The complaint will be forwarded immediately to the owner and notify you his answer. In the absence of a solution, only the courts of Ibiza will be graded. At the agency, there are ways for the customer complaint.